Privacy Policy

Last Updated: June 7, 2025

This privacy policy describes how Moothmaro.com ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information Collection

We collect information from you when you interact with our website. This may include:

Account Information: If you create an account, we collect information such as your username, email address, and password (stored securely using hashing).
Messages You Send: We collect the messages you send when interacting with AI characters.
Messages Sent to You (Bot Responses): We collect the responses generated by the AI characters.
Feedback and Contact Information: Information you provide through feedback forms or contact forms, including your email address and the content of your message.
Usage Data: We may automatically collect technical information about your visit, such as your IP address, browser type, operating system, pages visited, time spent on pages, and referral URLs. We may use tools like Google Analytics for this purpose (subject to their own privacy policies).

Use of Information

We use the information we collect for the following purposes:

To provide, operate, maintain, and improve our services, including the AI chat functionality.
To personalize your experience.
To respond to your comments, questions, and requests, and provide customer support.
To monitor and analyze trends, usage, and activities in connection with our services.
To fine-tune our AI models: We use the bot responses (replies sent *to* you) to improve the performance, safety, and quality of the AI characters, which are designed for sexual roleplay simulation as described in our Terms of Service.
To ensure the security and integrity of our platform and enforce our Terms of Service.
To comply with legal obligations.

Data Security

We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, alteration, or destruction.

User Messages (Sent by You): Messages you send are encrypted in our backend database. Access is restricted internally, and we strive to prevent unauthorized viewing.
Bot Responses (Sent to You): Please note that replies generated by the bot and sent to you are *not* encrypted in the same way as your input messages. These responses are specifically used for AI model fine-tuning and analysis to improve the service, especially in the initial stages.

However, no internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Disclosure of Information

We do not sell or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf (e.g., hosting providers, analytics providers, AI infrastructure providers) under confidentiality agreements. They are only given access to the information necessary to perform their functions.
As Required by Law: We may disclose information if required to do so by law, court order, or other governmental or law enforcement authority or regulatory agency.
To Protect Rights and Safety: We may disclose information if we believe it necessary to exercise our legal rights, defend against legal claims, protect our rights, property, or safety, or the rights, property, or safety of others, or investigate fraud or illegal activities.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar tracking technologies (like web beacons or pixels, such as Google Analytics) to track activity on our service, hold certain information, and improve your user experience. Cookies can be "persistent" or "session" cookies.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service effectively.

Children's Privacy / Mature Content

Our service is intended solely for users who are 18 years of age or older (or the age of legal majority in their jurisdiction, whichever is higher), as stated in our Terms of Service. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Your Rights and Data Protection Compliance

We aim to comply with applicable data protection laws, including India's Digital Personal Data Protection Act (DPDPA), where applicable. Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal information, subject to certain legal exceptions (e.g., where data retention is required by law or for legitimate business purposes like AI model training based on anonymized/aggregated data).
Restrict Processing: Request restriction of processing under certain conditions.
Grievance Redressal: Raise concerns or complaints about our data processing practices.

To exercise these rights or if you have any questions or complaints about our privacy practices, please contact us. We will respond to your request consistent with applicable law.

User-Generated Character Content Policy

This section pertains specifically to the creation of custom AI characters on our platform. It supplements our main Terms of Service.

Image Uploads: You represent and warrant that any image you upload for a character is AI-generated and does not contain any real human faces. You further represent and warrant that no uploaded image depicts a minor (person under the age of 18). Uploading prohibited images is strictly forbidden.
Character Likeness: You confirm that the character you create (including name, description, personality, etc.) does not resemble any real person, living or deceased.
Responsibility and Consequences: You assume sole legal responsibility for all content you create or upload, including character details and images. Violation of these terms may result in immediate account termination and ban.
Platform Rights & Privacy: While your specific created character and uploaded images will not be made public by us without permission (respecting your privacy regarding the specific creation), you acknowledge that the website administrators reserve the right to take inspiration from user-created characters (general concepts, themes, ideas) for the creation of new public characters without further user consent or compensation. This is consistent with our goal of improving the platform and offering diverse content.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or relevant regulations. We will notify you of any significant changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data handling practices, please contact us.

We appreciate your feedback and encourage you to help spread the word about Moothmaro.com!